Einzelhandel

 

Better together!

The customer value we add for

brick-and-mortar retail.


We bring the latest technologies and applications (3D sensor, platform) from the digital world together with the analog (dialog). In this combination, we together ensure optimized profitability with satisfied workforce and returning customers.

 

 

 

 

Success factors for a better use of workforce? The crucial focus.

 

We focus on key elements in a recurring cycle of "Plan-Do-Check-Act": Demand orientation (plan) and continuous optimization (check, act).

Plan-Do-Check-Act 1. Plan2. Do3. Check4. Act
Plan

1. Plan

Demand drivers: Forecast visitors, revenue and other drivers.

Shift plan: Calculate workload and plan shifts.

Roster: Assign and manage workers to shifts according to preferences and requirements.

Do

2. Do

Operational steering: Assign tasks on the day of operation within roster, allocate breaks ideally and override plan as required and where possible.

Check

3. Check

Performance reporting: Monitor key figures to support decision-making and optimization in a dashboard.

Act

4. Act

Action plan: Implement optimizations, introduce in recurring planning cycles and check its success.

Demand orientation and continuous optimization are key elements for a better use of workforce.

Silvio Barro

Founding member and managing partner,

Optimes

Critical success factors for a better use of workforce?

Demand orientation and continuous optimization are key elements in any case. The demand drivers with shift planning form the beginning in a recurring cycle of "Plan-Do-Check-Act". They are the base on which everything else is built. With "copy-and-paste" from the past, it is almost impossible to anticipate the constant ups and downs of visitors and customers. Who really wants to repeat past mistakes and miss opportunities? Continuous optimization using performance reports and key figures ultimately connects the end with the beginning in the cycle and also belongs high on the priority list of every store manager.

 

Our packages and prices based on your needs: Step by step, without unnecessary risk.

Prefer to start small? Choose the package you want and contact us. Whether big or small, we are happy about the choice. A one-on-one consulting is also possible.

Value

Check value
Minimize risk
Get to know Optimes

Identify key figures
Create transparency
Gain insight

Analyze use of workforce
Optimize profitability
Increase satisfaction

​​Forecast demand drivers
Calculate workload
Plan use of workforce

Scope of service

Data processing

Measuring system (visitors)

Performance report

Action plan

Workforce analysis


Workforce plan

Start

0

CHF (once)

 

Not sure yet?
Start for free with a trial without unnecessary risk, get to know us and check the results in less than 3 months.

Once

1x Sensor

Once

Once

Once

Discover

490

CHF / month and store*

 

Start small?
Discover the value of combined data sources with performance reports and make better decisions.

​✓

 

 

 

 

 

 

 

Continuous

1x Sensor

Daily

Bi-monthly

Adapt

690

CHF / month and store*

 

Even more?
Adjust use of workforce in a data-driven way, continuously analyze and optimize and win multiple times.

​✓

​✓

 

 

 

 

 

Continuous

1x Sensor

Daily

Bi-monthly

Monthly

Anticipate
Upon request

 

Really take off?
Plan workforce ahead and in line with demand, save time with us and unlock the full potential.

​✓

​✓

Continuous

1x Sensor

Daily

Bi-monthly

Monthly

Monthly

* Prices plus 7.7% taxes for a minimum duration of 12 months

 

Nothing suitable? Would you rather invest CHF 200 / hour* in a one-on-one consulting session? Start for free with the first hour offered and without unnecessary risk. Contact us, we are only a few clicks away!

 

 

 

Frequently asked questions and the most important answers in brief.

Questions? Certainly we can help.

Why should I trust a young company?


Yes, as a company we haven't been in business for many years. However, complex and workforce-intense operational processes are our domain for more than 10 years. Planning, steering and optimization are our core competencies. Beyond that, our strong partners and experienced advisory board support us.




Why does Optimes offer a free service with the "Start" package?


We are driven by a passion to continuously optimize and together maximize customer value. This can only be achieved if both sides understand exactly what the challenges or problems are and the service that is supposed to solve them. From our point of view, "Start" is the ideal way for both sides to start small without unnecessary risk. This is how we win together.




What exactely is the customer value add?


We bring the latest technologies and applications from the digital world together with the analog. In this combination, we together ensure optimized profitability with satisfied workforce and returning customers. That is the unique customer value we add.





 

Getting better together?

Only together we are really better. Contact us now.